At Complete Funeral Care, we are committed to delivering thoughtful, dignified, and truly personal support to families during their most difficult times.

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With over 16 years of experience in the funeral profession, Andy has worked across every level of the industry—from Funeral Services Operative to Funeral Director, Hub Manager, and Area Development Manager. His return to the role of Funeral Director reflects his belief that being hands-on with families and their loved ones is where he can make the greatest impact.

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Charlie, a second-generation funeral professional, also brings 16 years of experience to the team. Having started as a Funeral Arranger, she progressed to Funeral Director and Hub Manager, earning the trust of both families and colleagues. In 2015, Charlie qualified with the National Association of Funeral Directors (NAFD) and is a Licensed Funeral Director with the British Institute of Funeral Directors (BIFD), ensuring the highest standards of care and professionalism.

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At the heart of our team is our experienced Funeral Arranger, Jenny—Charlie’s mum—who has worked in the industry since 1998. With a background at some of the UK’s largest funeral providers, Jenny brings a wealth of knowledge, calm reassurance, and heartfelt compassion to the families she supports. She has been a guiding influence in shaping the values we uphold today, and her dedication continues to inspire everything we do.

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We are also incredibly proud of our Funeral Service Operative team - some of whom are 2nd and 3rd Generation funeral profession, who bring a vital presence to the care we provide. Each team member contributes something unique—but they all share a deep sense of empathy, kindness, and professionalism. Whether working quietly behind the scenes, bringing loved ones into care or assisting on the day of a funeral, their commitment reflects the values at the heart of Complete Funeral Care.

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Together, we offer bespoke, independent funeral services shaped by compassion, integrity, and attention to detail—ensuring every family feels supported, respected, and truly cared for.

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Honesty and Integrity, that means so much

 

We believe in being an open book, and at this time, we’re currently working on a premises to better serve you.

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So during this time, by operating a modern, family-led business model, we are able to keep our overheads low and focus our investment where it matters most – caring for the families we serve. This allows us to offer affordable funeral services, transparent pricing and exceptional personal support without compromising on dignity, professionalism or the quality of care provided.

​​​​​That's why during this period, we can continue to provide the same high-quality care for your loved ones, with the valued support of highly respected and reputable independent industry colleague based locally at NO extra costs to our families giving us personally 24 hour access to ensure loved ones are always looked after with Dignity and Respect.

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This collaboration allows us to provide uninterrupted, professional care while maintaining the highest standards of care and support for the families we serve which in turn also maintains the personal, Independent Service we're known for. If you have questions, please just ask us.

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Thank you for your understanding and trust in 

 

Complete Funeral Care.